This Homeowner in Scottsdale Said Good-Bye to His Tile Floor's Dirty Grout Lines Thanks to a Professional Grout Cleaning

August 14, 2018

It is not a secret that people always want every area of their home to look spotless and in perfect condition. For that, it is necessary to have a regular maintenance routine and it is important to pay attention to the smallest details when cleaning the surface. This was the case with our next customer, a man living in a beautiful neighborhood in Scottsdale. Despite a regular cleaning routine, his incorrect cleaning techniques ended up soiling and staining his living room floor, so he hired our grout cleaning services in Scottdale, AZ, to restore it.


The surface had deteriorated and he had no idea how it had happened since he had been using the same products and methods in his cleaning sessions for a while. The tiles were dull and dirty, and the grout lines were chipped, cracked, and stained. That was not the only problem, though. He was about to have friends gathering in the house and obviously he wanted to have his home looking as good as possible, so he needed to do something about it right away.

He bought different cleaning products to use, along with the ones he already had. After he finished, he was unhappy to see that the floor was not better at all. He kept trying to solve the problem by himself, using every cleaner he had. He was frustrated to see that no matter what techniques or products he used, nothing worked. The man realized that if he wanted to find a solution for the living room floor before his friends showed up, he would need to look for professional help.

On that same week, the homeowner searched online for 'the best company offering hard restoration services in Scottsdale', and he found Sir Grout Phoenix. While browsing on our page, he saw many pictures in the before and after section of some of our previous work. He was fascinated with the results. After this, he was convinced we were the right company to restore the surface, so he filled out the "Request a Quote" form to set up an in-home evaluation.

The day of the appointment, our grout cleaning professionals visited the client's house to offer the most effective solution. Once they entered the living room, they began the assessment where they noticed the grime accumulated on the tiles and grout lines. The red floor looked completely dull. The homeowner asked if there was something they could do to restore it to its original appearance. Our team assured him that a grout cleaning job would eliminate all the dirt from the living room floor. The customer agreed and set up a date for the restoration.

Grout is used to fill in the spaces between the tiles and its main characteristic is that it is porous, making it vulnerable to dirt and water-related damage, which includes grime, discoloration, and more. In the worst scenario, cleaner or water seepage can get under the tiles and detach them, so people need to be very careful if they do not want to have severe future problems in their surfaces.

On the day of the job, our specialists went back to the house to get the job done. The first step of the process was cleaning the entire surface. To do so, our team applied our proper cleaner, which contains highly effective agents, all over the floor and used a high-speed but gentle scrubber to remove the grime from the tiles and grout.

Finally, when the surface was completely clean and dry, our technicians proceeded to apply our proprietary sealant, ColorSeal. They explained to the owner that this product shields the grout lines, preventing dirt from accumulating and protecting them from stains, water, mold, and mildew. In addition, ColorSeal gives the grout a brand-new look, recoloring it. The best attribute about this sealant is that it comes in a variety of colors for the clients to choose from. The man chose a color called Rust, which compliments the red in the tile very well. This is not a color we use very often, but it was the perfect fit for this floor.

After the process was finished, our specialists showed the results to the homeowner. He was thrilled to see the surface incredibly clean. It really looked spotless. After this, he knew that everything was ready for his friends. He thanked our team for the grout cleaning service and mentioned that he would recommend the company to everyone experiencing hard surface problems.

Before leaving, our crew gave some recommendations to the owner to keep his living room floor and any other hard surface of the house looking in a top-notch condition. They suggested always using proper products on the surfaces such as Sir Grout's cleaning products which are pH-neutral, non-toxic, soap-free cleaners that do not damage the grout. Also, they told him to remove spills as soon as they occurred. Finally, our experts advised him to have a regular cleaning routine to avoid walking on dirt.

Even though you clean your hard surfaces on a regular basis, it is necessary to use the correct techniques and products to prevent any problem. Sir Grout Phoenix is here to help you with that and more! We have highly experienced professionals who will restore your hard surfaces. To schedule a free in-home consultation call us at (480) 588-0731 or fill out the "Request a Quote" form on this website. To learn more about our latest promotions, do not forget to subscribe to our newsletter.

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