A Floor in Tempe, AZ, Was Beautifully Enhanced With Our Stone Cleaning Service

May 28, 2024

Natural stone is beautiful and durable, an excellent option for any surface that gives the home a stylish look. However, it is prone to deterioration and can lose its appeal without proper care. In certain instances, it may be necessary to seek professional assistance to address long-term damage caused by daily wear and tear or harsh cleaning products. Recently, a client in Tempe, AZ, contacted us because she was experiencing a similar issue.


Over the years, her natural stone floor deteriorated, and she was disappointed to see the surface still looked dull and unappealing despite her cleaning attempts. The negative outcome was frustrating, so she decided to seek professional assistance. She searched online for stone cleaning services in Tempe, Arizona, and found a link to our website at the top of Google's results.

On our user-friendly site, she had a great experience reading a few of our blog posts and checking out our picture gallery. The awesome results of our previous jobs and the glowing reviews we receive daily convinced her to request a free evaluation at her convenience by filling out our online scheduler.

Sir Grout always aims to maintain a professional image that reflects our commitment to delivering exceptional service. Our vehicles and equipment are meticulously maintained and labeled, allowing our customers to identify us when we arrive. Dressed in sharp uniforms, we arrived on time and began the in-home consultation.

We quickly assessed the surface and noticed it was in poor condition. The stone had decayed and had an unsightly appearance. Furthermore, the surface lacked sealant, which is a problem that can lead to deterioration over time. It is necessary to apply a special sealant to prevent further deterioration.

After discussing our assessment, we recommended our stone and grout cleaning and sealing service to rejuvenate the surface. Our restoration process involves using professional-grade equipment and exclusive products, which deliver fantastic results. We assured her we would repair the damage and enhance the floor.

We then provided a no-obligation quote and a detailed outline of all the steps involved in the process. The owner was happy with our proposed solution and reasonable quote. As a result, she promptly requested our services and scheduled the job for a future date and time convenient for her.

From the moment we set the free quote up until the completion of the project, we prioritize the safety of our client's home, treating every area with extreme care and attention. We returned as scheduled to restore the surface, and after setting up our equipment, we proceeded with our multi-step process, keeping our client updated and answering all her questions.

We deep-cleaned the surface using a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, is stone-safe and ensures thorough cleaning without leaving any residue or damaging the surface.

For the following step, we restored the grout and sealed it with our premium sealant, ColorSeal. This remarkable product improves the look of grout with a consistent color and a completely refreshed appearance. It is available in a wide variety of colors, allowing our customers to find a color that complements their tiles or a new one to update the style of their surfaces.

After painstakingly working on the entire floor and beautifully enhancing the stone, we applied an impregnating sealant to the surface. This sealant protects against spills, water damage, etch marks, and stains. Additionally, it improves the stone's overall appearance, makes maintenance easier, and can last for a considerable time with proper care.

As we completed all the steps, we cleaned up and invited our client to inspect the results. The owner was thrilled to see the renewed appearance of the surface and expressed her satisfaction, saying our work had surpassed her expectations.

She thanked us for our exceptional performance and promised to recommend our services to family and friends with similar hard surface-related issues. She also intended to help spread the word about Sir Grout's outstanding products and services by leaving a five-star review on Google.

We always take some time to give our clients a few helpful tips for better maintenance. We recommended keeping a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our non-toxic product won't damage the stone, delivers amazing results, and it's safe for everyone in her home, including pets.

On the other hand, using soap-based products or substances with acidic properties can damage the stone because they contain strong chemicals and other harsh ingredients. Moreover, they leave a residue that can dry on the surface, leading to discoloration, staining, and other issues like etching. It is also important to keep the surface dry using paper towels or terry cloths and to avoid abrasive tools because they can leave scratches.

Do you want to revamp your old natural stone surface? Don't worry, Sir Grout Phoenix can bring back the beauty to all your home's hard surfaces and make future maintenance less hassle. Contact us today by calling (480) 588-0731 or by using our online scheduling option to schedule a free quote.